Returns & Refund Policy

Last Updated: 14 May, 2024.

Thank you for choosing Artimer Labs! We want to ensure your satisfaction with our digital products. Please read our Returns and Refunds Policy carefully.

1. Digital Products

All purchases made on our website are for digital products, which are delivered electronically. These include but are not limited to software, digital downloads, online courses, and other digital content.

2. Refunds Policy

Refunds are not permitted under any circumstances. Once a digital product has been purchased and the download or access link has been provided, the sale is final. We do not offer refunds for any reason, including but not limited to:

• Customer dissatisfaction with the product.
• Incompatibility with the customer’s software or hardware.
• Failure to read the product description before purchase.

Please ensure that you review all product information and specifications before completing your purchase.

3. Exceptions

In the rare event that there is a technical issue or error on our part that prevents you from accessing the digital product, please contact us through our Contact Us page, or by emailing us at support@artimerlabs.com, within 7 days of purchase. We will make every effort to resolve the issue and provide you with access to the product.

4. Chargebacks and Disputes

If you initiate a chargeback or dispute with your credit card company or payment provider for a digital product purchase, your account may be suspended, and access to the digital product will be revoked immediately. We reserve the right to dispute chargebacks and provide evidence of the transaction and our Refunds Policy.

5. Contact Us

If you have any questions or concerns about our Returns and Refunds Policy, please visit our Support Hub. Alternatively, you can contact us through our Contact Us page, or by emailing us at support@artimerlabs.com.

Thank you for choosing Artimer Labs!