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Privacy Policy

Last Updated: 18 November, 2024.

Thank you for visiting Artimer Labs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase, we collect certain personal information such as your name, email address, billing address, and payment details. This information is necessary to process your order.

1.2 Account Information

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

1.3 Website Usage Data

We may collect data about your usage of our website, including your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website and enhance your user experience.

1.3.1 Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

1.3.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

2.1 Order Processing

We use your personal information to process and fulfill your orders, including sending you order confirmations and updates.

2.2 Account Management

If you create an account, we use your information to manage your account, provide customer support, and send you important account-related information.

If you request a password reset, your IP address will be included in the reset email.

2.3 Communication

With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products. You can opt-out of these communications at any time.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

3.1 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. Third-Party Services

We may use third-party services, such as payment processors and analytics tools, to enhance our website and services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Visitor comments may be checked through an automated spam detection service.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

7. Contact Information

If you have any questions or concerns about our Privacy Policy, please visit our Support Hub. Alternatively, you can contact us through our Contact Us page, or by emailing us at support@artimerlabs.com.

Thank you for choosing Artimer Labs!